Brokerage feature. Coastline Realty is an example office. Its people and numbers are made up.
Office lead routing
Where a new office lead goes, and what happens when nobody answers it.
The lead
Casey SamplePractice
Website form · just now
Asked to see a home listed on the office website.
It went to Devin Park, next in the round robin.
Devin has 10 working minutes to reply, call or text.
Settings
- Hand out leads
- Round robin
- Move a lead on after
- 5 working minutes
- 10 working minutes
- 15 working minutes
- 30 working minutes
- 1 working hour
Only working hours count: each agent’s own, or 8 am to 8 pm every day in their own time zone.